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Don't Learn Safety Rules by Accident

KANTARI SUITES SAFETY

Safe and Sound

There is something in our premise we consider far more valuable than any program or amenity... it’s you, our guests. Kantari Suites state-of-the-art security systems and safety protocols ensure the well-being of all who work and stay here. We encourage you to take a few minutes to explore the safety features and procedures during your stay in any of our furnished apartments, all designed to protect you in the event of an emergency. Then relax and enjoy what is sure to be a meaningful and memorable stay.

What You Need to Know

COVID-19 Protocols

Kantari Suites requires masks/face coverings to be worn in public spaces. Please note that physical distancing will also be in place during your stay.

24-Hour Security

Our guests’ safety is our top priority. Kantari Suites’ security team is on call 24 hours a day to make sure you never have a reason to worry.

  • For any Security Issues please contact the Front Desk.

In Case of Fire

You are in a building that has been constructed under stringent fire safety standards, with the most advanced fire detection system available. All floors and apartments are equipped with smoke detectors. It is important that you familiarize yourself with these instructions, ensuring that you are prepared in the event of an emergency.

Upon Arrival

Upon entering your room, establish the route towards the emergency exits, which you would take in case of fire. Locate and confirm the position of the fire alarm and extinguisher on your floor. Please note that each building tower is equipped with an emergency stairwell leading to the ground floor which will be fully pressurized in case of a fire emergency.

If You Discover a Fire

Pull the nearest fire alarm. If possible, close all doors around the fire area in order to keep the fire from spreading. Attempt to put out only small fires by using a fire extinguisher. Avoid engaging in large fires and exit the building quickly. Listen for announcements and do not use the elevators. Always take your room key. You will need to get back into your room if there are obstacles or fire blocking your way. Stay calm, do not hurry and try to keep relaxed. The danger is almost always less than you imagine it to be.

If You Hear an Alarm

If an evacuation is ordered and you are in your apartment exit the building quickly, and remember to take your key with you. You will need it to gain access later. With the back of your hand, test the door to the hallway to see if it is warm or cool. Open the door slowly if it is cool. Close the door quickly if there is fire or thick smoke in the hall.

Team Member Safety

All team members working on guest floors are equipped with a personal security device.

Guest Safety and Security

At Kantari Suites the safety and security of both our guests and team members is of utmost importance, as such, we will check guest apartments at least every 48 hours to ensure your wellbeing. If you are planning to spend more than 2 days away, inform the Front Desk. If you fail to answer in-room calls or visits for more than 3 hours, our personnel will enter the room to ensure your wellbeing.

Medical Emergency

Press “0” on any house phone or notify a team member, in the event of an emergency, and we will call the appropriate medical emergency response team.

Doors

The hotel is monitored by security personnel; however, guests are advised to identify individuals through the security viewer in the door before admitting visitors. Room doors are fitted with a dead bolt. We recommend the use of these security measures when in your apartment.

Keys

For added security, your room key carries a special code and is not marked with the room number. If your key is misplaced, please advise the Front Desk and a new key will be issued to you.

In-Room Safe

Please secure any valuable items in the Safe located in your guestroom closet. Do not leave money or valuables in our apartment unattended. Laws limit our liability for the loss or damage of personal property.

Communication

If you are looking for additional modes or methods to communicate when face masks get in the way, just let us know we’ve got you covered with alternative options. Remember via Chat Your Service, you are always able to text us.  Whenever and whatever, we are here for you. 

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